Life Assure Reviews
Best Overall
Value
Classic Home Medical Alert
Life Assure’s flagship product is the Classic Home Medical Alert device. Of their devices, this one offers the best overall value for functionality and cost effectiveness.
Best for Staying
at Home
Total Home Medical Alert
Similar to the Classic Home Medical, the Total Home Medical Alert device is for at-home users. The added benefit is that this specific device doesn’t require a landline to operate.
Best For Travel
and Mobility
Premium Mobile Plus Unit
Mobile, compact, and easy to use, the Premium Mobile Plus Unit offered by Life Assure is perfect for users who want to stay active or who are constantly on the go.
Best Overall Value
Classic Home Medical Alert
Starting at:
per month
Life Assure’s flagship product is the Classic Home Medical Alert device. Of their devices, this one offers the best overall value for functionality and cost effectiveness.
Best for Staying at Home
Total Home Medical Alert
Starting at:
per month
Similar to the Classic Home Medical, the Total Home Medical Alert device is for at-home users. The added benefit is that this specific device doesn’t require a landline to operate.
Best For Travel and Mobility
Premium Mobile Plus Unit
Starting at:
per month
Mobile, compact, and easy to use, the Premium Mobile Plus Unit offered by Life Assure is perfect for users who want to stay active or who are constantly on the go.
Contact
1760 Main Street,
Winnipeg, MB R2V 1Z7
Connect
Certifications
About Life Assure
Life Assure Medical Alert Systems is a company that provides medical alert devices for seniors across Canada and the USA. Their mission statement is to keep seniors safe while giving them the ability to live comfortably in their homes as well as on the go. To achieve this, Life Assure Medical Alert Systems has designed multiple devices to better fit different lifestyles.
With all of Life Assure’s Medical Alert Systems, the company aims to provide peace of mind by providing 24 hour access to a monitoring center. With the push of a button, or with a fall detection add-on (compatible with all of their devices), these specialists are available to assist you in any emergency. Life Assure’s monitoring center can be instructed to contact a family member, friend, or the local paramedics, depending on the needs of the person in an emergency.
Fortunately, Life Assure provides their devices and services without any hidden fees or extra costs. Furthermore, they offer contract free plans which can be paid monthly, quarterly, or annually, and can be cancelled at any time.
With the push of a button, or with a fall detection add-on (compatible with all of their devices), these specialists are available to assist you in any emergency.
Life Assure Certifications
Life Assure Medical Alert Systems holds certifications with some of the most respected companies in the business of medical safety and business integrity. These certifications include the Better Business Bureau, Canasa, ULC, and CSAA.
The Better Business Bureau has acknowledged that Life Assure has met all business quality standards worthy of being accredited by the BBB. Life Assure maintains these standards throughout their practices to maintain this accreditation.
ULC (Underwriters Laboratories of Canada) sets a high standard of quality for alert systems, with a particular focus on fast response times. Life Assure meets such standards with their equipment, earning them a certification with the ULC.
CANASA (Canadian Security Association) is a national non-profit organization that promotes the advancement of the security industry by supporting security professionals and the safety of citizens in Canada.
The CSAA (Central Station Alarm Association International) is a non-profit trade association that is internationally recognized, and represents professional monitoring companies such as Intertek/ETL, UL, and FM Approvals for their quality equipment. Life Assure is included among the companies represented by the CSAA.
Life Assure Reviews
Reviews (22) |
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Reviews (22) |
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Chris Bischoff on Google
a week agoWe have just signed up for Life Assure for our mother. So far the experience has been really good and quite effortless and affordable. We have not had to use the service yet so cannot comment on that. Hopefully we never do!
Leah Lambert on Google
5 months agoSo far I have been very satisfied with Life Assure Mobile Medical Alert System.. I have had it for less than a week, so I cannot comment on how well it functions in an emergency. However, the ordering, delivery and set-up process has been very smooth. I have had to call with a question and received a prompt and clear reply. I am wearing the wrist band which is not as intrusive as I expected. I look forward to an added sense of security when I go out and when I am at home.
Holly Mckean on Google
6 months agoYesterday I contacted Life Assure as I was concern if my device was operating system was functioning correctly. The lady I spoke to was amazing she was very polite very friendly and compassionate. Before I contacted them I hesitated as I wasn't sure about my question and felt foolish to contact them. The lady answered my question and we were on the phone for a few minutes. When I said good-bye I felt wow this was a great experience she took her time to explain everything in detail and I felt no question went unnoticed and her mannerism was amazing very friendly and approachable. Importantly she took her time to explain every detail. God Bless Life Assure
Mary Shymkiw on Google
2 months agoThe customer service person I spoke to was kind, considerate, knowledgeable. She made me feel like a valued customer. Thank you for the wonderful service you provide.
Cindy Piquette on Google
3 weeks agoSo far we are very pleased with the life line. The staff is very friendly and easy to ask any questions
Harry Doucette on Google
2 days agoLife Assure has been a tremendous asset for my mother-in-law and peace of mind for the family. They have assisted her 3 or 4 times now with prompt, polite, quality care. The family is very grateful for Life Assure and their professionalism and would recommend them to anyone.
Rhonda Perelli on Google
3 months agoHad to get a Lifeline Necklace for my Mum. Life Assure was patient, as it took a few days of discussion with her, and professional. Quality Customer Service was, and still is, offered on each call. The Necklace is easy to set up and to use. Thank you Life Assure for easing the level of worry for my sister and I.
janice reagan on Google
3 months agoI had a very pleasant experience talking to a Life Assure rep. She was friendly and helpful. I'm glad I don't have to worry about my elderly aunt now that she has Life Assure.
Trudy Hartlieb on Google
2 weeks agoCourteous and prompt service changing my telephone number. Thank you. Sincerely,Trudy Hartlieb
Eileen Sweeney on Google
3 months agoJust purchased this medical alert device with fall detection and GPS, for my husband. Set up was simple and the customer service very good. This gives me peace of mind when I’m not with him.
Wyn Mountain on Google
3 months agoI have been very satisfied with the service provided by Life Assure. and it is Canadian. The representatives are very polite, even when I send in a false alarm. I wear my necklace alert button all the time.
Phyllis Burrell on Google
3 months agoVery approachable and very thoughtfu
Shelly MacDonald on Google
2 months agoSomeone is always on the other end of the life assure which allows me to feel confident and much less stressed.
Denise Michelle on Google
7 months agoSo far very, very satisfied and relieved. I talked to a number of companies including the large American subsidiary and I opted for this Canadian company. Everyone I talked to at life assure was extremely helpful and informative. Thanks to all of you! We opted for the mobility fall detection pendant for my mom. She can talk and hear the call Centre as the pendant is a two communication device. Even if the battery gets low it talks to her. So as long as the cell coverage is there it will see her no matter where she is. She has only had it one week but yesterday it detected a fall at the grocery parking lot when her poor knee gave out. She was questioned by the operator to make sure she was okay and my sister, who lives locally was informed. Very happy at this point!
gwen goguen on Google
4 months agoThis has brought us all piece of mind, knowing Mom has help 24/7 if she needs it. Received quickly, set up was super easy, and everyone we have been in contact with have been very pleasant and very helpful, highly recommend.
Frank Bassano on Google
4 months agoWhen I deal with Life Assure they are always helpful, courteous and responsive. They clearly answer questions and assure I understand fully. Wonderful company to deal with pre and post sale.
Heather Motz on Google
2 months agoAlways friendly and helpful. A great experience all around. My request was fulfilled immediately.
Carolyn Gaw on Google
7 months agoMy 90 yr old mum needed an alert system in case she fell. She lives in her own home so she needed that system, just in case. Because of the initial conversation I had I decided to go with this system. Then the team did what they could to give me the best possible deal as I was paying it for the yr rather than month to month. The staff have explained to me step by step how their system works from the moment you activate it. Its been a great experience and the staff really not mind how often you call them with any concerns you have. They never make you feel rushed off the phone but happily take the time to explain things. I recommend this product to anyone who feels they need it.
Jan Smith on Google
6 months agoGPS system arrived faster than expected. Good customer service. Easy set up. The speaker in the pendant is not quite loud enough for someone who is hard of hearing. The GPS is counting on cell service. As we are in a rural area, the service isn’t always the best and the signal is often weak. Keep in mind that GPS systems need 4 hours to be charged and can’t be worn during that time—no way around that.
Kjeld Samuelsson on Google
6 months agoWhen I spoke with Rhonda, I was more than a little stressed and not very organized. To say she was patient is a vast understatement! Not to mention incredibly helpful as she guided me right through to the end. Even staying on the line with me while we tested the unit. She explained every detail (more than once) making sure that I had a complete understanding before we said good bye. I will not hesitate to recommend your company to everyone I know who needs such a service!
Shirley Rempel on Google
6 months agoTracy answered our call regarding my Mom. We asked to switch up our contacts list and had questions about power failure. Tracy was most helpful as are any of the staff that we've spoken to over time. Thank you Life Assure for putting us at ease.
Ruth Blanch on Google
5 months agoI love the idea that I am protected if I fall, especially when I am getting older and my legs are not as sure as they were.Lucky for me I didn't have the chance to use it yet but I wear it every day regardless.It is such a little expense for a huge peace of mind .I'm glad I bought it.
Classic Home Medical Alert
The Classic Home Medical Alert device is Life Assure’s most popular device, and for good reason. It is a cost effective solution for users who want to feel protected in their own home. The device comes with fall detection capabilities, VoIP (Voice Over Internet Protocol) functionality, and is compatible with virtually any home telephone line. The VoIP function in particular is fantastic, with reasonable sensitivity to pick up the user’s voice, as well as being equipped with an excellent speaker so the user can hear and respond to the monitoring center. The monitoring center accessible through the device is available 24 hours a day, and is always willing to assist in the event of any emergency.
Wyn Mountain on Google
3 months agoI have been very satisfied with the service provided by Life Assure. and it is Canadian. The representatives are very polite, even when I send in a false alarm. I wear my necklace alert button all the time.
Total Home Medical Alert
The Total Home Medical Alert device comes equipped with all the same features as the Classic Home Medical Alert, but with the added benefit of not requiring a landline connection. This is ideal for many modern users who only own a cell-phone and have done away with a home-phone. Fortunately this benefit does not sacrifice the quality of the device’s other features, such as fall detection capabilities, two-way speaker communication with a monitoring center (available 24 hours a day), and the add-on option of a waterproof pendant for additional safety in the shower or around the home.
Harry Doucette on Google
2 days agoLife Assure has been a tremendous asset for my mother-in-law and peace of mind for the family. They have assisted her 3 or 4 times now with prompt, polite, quality care. The family is very grateful for Life Assure and their professionalism and would recommend them to anyone.
Premium Mobile Plus Unit
The Premium Mobile Plus device offered by Life Assure is perfect for the user looking to keep on the move. The unit itself is fully mobile, compact, and can be equipped with a breakaway lanyard making it very easy to keep on one’s person wherever they are. This is great, because the device will also work anywhere there’s cell service, making it useful both inside and outside one’s home. The outside range is incredible as well, since the device can be used to access a monitoring center 24 hours a day, all across Canada and the US. This is the go-to device for anyone looking for complete peace of mind at any time.
Frank Bassano on Google
4 months agoWhen I deal with Life Assure they are always helpful, courteous and responsive. They clearly answer questions and assure I understand fully. Wonderful company to deal with pre and post sale.
Classic Home Medical Alert
The Classic Home Medical Alert device is Life Assure’s most popular device, and for good reason. It is a cost effective solution for users who want to feel protected in their own home. The device comes with fall detection capabilities, VoIP (Voice Over Internet Protocol) functionality, and is compatible with virtually any home telephone line. The VoIP function in particular is fantastic, with reasonable sensitivity to pick up the user’s voice, as well as being equipped with an excellent speaker so the user can hear and respond to the monitoring center. The monitoring center accessible through the device is available 24 hours a day, and is always willing to assist in the event of any emergency.
Wyn Mountain on Google
3 months agoI have been very satisfied with the service provided by Life Assure. and it is Canadian. The representatives are very polite, even when I send in a false alarm. I wear my necklace alert button all the time.
Total Home Medical Alert
The Total Home Medical Alert device comes equipped with all the same features as the Classic Home Medical Alert, but with the added benefit of not requiring a landline connection. This is ideal for many modern users who only own a cell-phone and have done away with a home-phone. Fortunately this benefit does not sacrifice the quality of the device’s other features, such as fall detection capabilities, two-way speaker communication with a monitoring center (available 24 hours a day), and the add-on option of a waterproof pendant for additional safety in the shower or around the home.
Harry Doucette on Google
2 days agoLife Assure has been a tremendous asset for my mother-in-law and peace of mind for the family. They have assisted her 3 or 4 times now with prompt, polite, quality care. The family is very grateful for Life Assure and their professionalism and would recommend them to anyone.
Premium Mobile Plus Unit
The Premium Mobile Plus device offered by Life Assure is perfect for the user looking to keep on the move. The unit itself is fully mobile, compact, and can be equipped with a breakaway lanyard making it very easy to keep on one’s person wherever they are. This is great, because the device will also work anywhere there’s cell service, making it useful both inside and outside one’s home. The outside range is incredible as well, since the device can be used to access a monitoring center 24 hours a day, all across Canada and the US. This is the go-to device for anyone looking for complete peace of mind at any time.
Frank Bassano on Google
4 months agoWhen I deal with Life Assure they are always helpful, courteous and responsive. They clearly answer questions and assure I understand fully. Wonderful company to deal with pre and post sale.